Case Study

Soft Skills Training with 80 Programmers

This report summarizes the engagement, retention, and completion outcomes of the programmers, along with the main takeaways.

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Learning Path Progress
297%
Completions vs. baseline
Training Volume
~400h
Total training time
Daily Activity
~47%
Active users per day
3-Month Retention
83%
Users active in final month
Context

Background & Problem

The company's tech team was looking for a way to improve how they worked together without disrupting sprints or adding recurring workshops.

Team Setup

  • •80 programmers
  • •Cross-functional dependencies

Main Challenge

  • •Limited meeting time
  • •Frequent context switching
  • •Hard to sustain training

Objective

  • •Short, frequent practice
  • •Build lasting habits
  • •Measurable progress
The Challenge

Engagement Challenge

Traditional soft skills workshops had been used in the past, but they were difficult to sustain due to limited engagement and a lack of consistent practice.

Traditional Workshops

  • ✗Usually limited to 1–2 intense days
  • ✗Skills quickly forgotten
  • ✗No measurable outcomes
  • ✗Low interest in future sessions

Daily Micro-Practice

  • ✓5 minutes integrated into each workday
  • ✓Steady participation for 3 months
  • ✓Skills reinforced regularly as routine
WiseWorld assessment episode - AI-powered soft skills training
Our Approach

WiseWorld Method

Three-month program using weekday micro-practice (~5 minutes per day). Activities targeted 44 soft-skill dimensions in 6 main categories.

Design

  • FrequencyWeekdays, self-paced
  • ModalityAI real-life episodes
  • PersonalizationGoal-based paths

Measurement

  • ActivityDialogues completed
  • RetentionFinal month activity
  • ProgressPath completions
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User Goals

Learning Goals

We grouped the learning goals into three major categories. Here's the breakdown of the most common goals:

~50%

Career & Work Growth

Leadership, tricky situations, visionary thinking, career development

~32%

Personal Life Improvement

Feeling calmer, more confident, better focus, work-life balance

~18%

Connection & Communication

Social skills, deeper conversations, teamwork, communication

Training episode - Practice targeted soft skills
Skills Focus

Target Skills

The 6 most commonly selected target skills out of 44 available:

1

Active Listening

Communication

2

Public Interaction

Communication

3

Confidence

Leadership

4

Decision Making

Problem Solving

5

Time Management

Work Ethic

6

Resilience

Work Ethic

AI Coach chat - Get real-time guidance and learning hints
AI-Powered

AI Soft Skills Coach

During the episodes, participants had the option to ask for a hint from Wise, the AI Soft Skills coach.

2,396

Real-time AI learning hints

Team Analytics

Strengths and Gaps In the Team

  • ✓Replaced vague feedback with concrete, visual data
  • ✓Team members could see growth over 44 soft skills
  • ✓Real-time, unbiased view of soft-skills development
Team PowerWheel showing strengths across 44 skills
Outcomes

Results

Engagement and continuity were sustained without affecting their daily tasks.

Daily Activity
47%

Active on a typical weekday

Weekly Momentum
5.2episodes

Average progress per week

Retention
83%

Active in final month

Training Volume
~400hours

Total across 80 participants

Path Completion
297%

Above baseline expectation

Trained Skills
~15skills

Average per user

Programmers Stayed Engaged When:

  • ✓Practice was short and consistent. Just 5 minutes a day
  • ✓Learning paths matched their goals and interests
  • ✓Progress felt clear and rewarding along the way
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